Wettzo Terms and Conditions

Welcome to Wettzo. These Terms and Conditions govern your access to and use of our website, games, and all related services available at wettzo.com. By registering an account, making a deposit, or accessing our platform in any way, you confirm that you have read, understood, and agreed to be bound by these Terms. We encourage you to review this document carefully before you proceed. If you do not agree with any part of these Terms, you must not use our services.

1. About Us and Licensing

At Wettzo, we operate under the legal entity Borse Limited, registration number 240825, with our registered address at House of Francis, Room 303, Ile Du Port, Mahe, Seychelles. We hold a valid gaming licence issued by the Gaming Board of Anjouan, Union of Comoros — Licence No. ALSI-062403002-FI6. Our licence governs the scope of our services and defines the jurisdictions in which we are permitted to operate. All gaming activity on our platform is conducted in accordance with the terms of that licence.

2. Eligibility and Registration

Here at Wettzo Casino, we require all players to be of legal gambling age in their respective jurisdiction — and in no case younger than 18 years of age. By creating an account, you represent and warrant that:

• You are at least 18 years of age;
• You are not a resident or citizen of any restricted jurisdiction;
• You are not physically located in any territory where gambling is prohibited by applicable law;
• You are acting on your own behalf and not as an agent for any third party;
• The funds you use to wager are not derived from unlawful activity.

Our Wettzo platform requires full registration before any gaming or financial transactions can take place. We do not operate as a no-account casino — account verification is mandatory. We reserve the right to refuse registration or suspend any account at our sole discretion.

3. Restricted Jurisdictions

Our services are not intended for use in jurisdictions where online gambling is unlawful. The United States of America is expressly prohibited. Beyond that named restriction, we define the restricted set by reference to our Anjouan gaming licence — any country or territory prohibited under the specific conditions of that licence is considered a Restricted Jurisdiction. We may close any account immediately and without prior notice if we determine that a player resides in, is a citizen of, or is physically located within a Restricted Jurisdiction. Any remaining balance in such cases will be handled in accordance with these Terms, applicable law, and our regulatory obligations.

4. Account Verification and KYC

We at Wettzo are committed to maintaining a secure and compliant environment. As part of our Know Your Customer obligations, we may request identity documents at any stage — including during registration, before processing withdrawals, or when our compliance team identifies elevated risk factors. Jurisdiction of residence is among the key inputs we use to determine your risk profile. Enhanced due diligence may be applied to players from high-risk territories.

We may request, but are not limited to, the following documentation:

• Government-issued photo identification;
• Proof of address issued within the last three months;
• Proof of payment method ownership;
• Source of funds documentation where required.

Failure to provide satisfactory documentation within a reasonable timeframe may result in suspension or permanent closure of your account.

5. Deposits and Withdrawals

5.1 Accepted Currencies and Methods

At Wettzo, we accept deposits and withdrawals in GBP, USD, and EUR, as well as selected cryptocurrencies including ETH, LTC, and USDT. For deposits, we support Visa, Mastercard, Bank Transfer, BLIK, EPS, Rapid Transfer, Wise, Revolut, Interac, Skrill, Neteller, and crypto options including BTC, ETH, LTC, and USDT. Withdrawals are processed via Visa, Mastercard, Wire Transfer, and cryptocurrency.

5.2 Deposit and Withdrawal Limits

Our minimum deposit and withdrawal threshold is 20 EUR, or the equivalent in another accepted currency. Withdrawal limits vary by method — Visa withdrawals are capped at 60,000 EUR, while Mastercard withdrawals are capped at 5,000 EUR. Each deposit you make must be wagered before funds attributable to that deposit become eligible for withdrawal. You must place qualifying wagers with an aggregate stake equal to at least three times the relevant deposit amount — the Deposit Wagering Requirement — and this applies separately from, and in addition to, any bonus wagering requirement.

5.3 Processing Times

We at Wettzo Casino process withdrawal requests in the order in which they are received. Following completion of KYC verification, account approval, and any other required checks, withdrawals of up to 1,000 EUR are processed within 72 hours. Withdrawals exceeding 1,000 EUR are processed within seven business days. Please note that these timelines reflect our internal processing only — actual transfer times are subject to third-party payment processors and are beyond our direct control.

6. Bonuses and Promotions

6.1 Welcome Package

Our Wettzo welcome offer consists of a five-stage package totalling 225% up to 4,000 EUR plus 380 Free Spins across all stages. The first deposit match is 100% up to 1,000 EUR plus 80 Free Spins, with a minimum qualifying deposit of 20 EUR and a wagering requirement of x35. Subsequent stages deliver a 75% match up to 1,500 EUR plus 50 Free Spins, and a 50% match up to 1,500 EUR plus 50 Free Spins. Stages four and five each award 100 Free Spins at zero wagering requirement. We make no claim to a specific promo code or wettzo bonus code unless explicitly stated in a current promotional communication.

6.2 General Bonus Terms

All bonuses offered on our platform are subject to a wagering requirement ranging from one to forty times the applicable bonus amount. The precise multiplier, and whether it applies to the bonus alone or the bonus plus an associated real-money deposit, is displayed to you before you claim any offer. We reserve the right to determine which games are eligible and what contribution rate applies to each game type — no universal contribution table is guaranteed across all titles.

The following conditions apply to all bonuses at Wettzo:

• Maximum bet while a bonus is active: 5 EUR per spin or 0.50 EUR per bet line;
• Winnings from no-deposit free spins are capped at 50 EUR — amounts above this cap are void;
• Requesting a withdrawal before completing applicable wagering requirements will cancel any remaining bonus balance;
• One bonus per verified player, household, IP address, device, and payment method.

6.3 Bonus Abuse

We take bonus integrity seriously. Actions we consider abuse include placing bets at or near the maximum permitted stake to inflate variance, materially reducing bet size after a significant win, switching to lower-volatility games mid-bonus, and repeatedly depositing only the minimum amount required to trigger the maximum available match bonus — this last clause applies to any match bonus of 50% or higher. We may void winnings, close accounts, and exclude players from future promotions where abuse is identified.

7. VIP Programme and Ongoing Promotions

Here at Wettzo, we reward loyal players through a five-tier VIP structure measured by cumulative turnover. Cashback is paid every Sunday and rises from 5% at Tier 1 through to 20% at Tier 5 for players with turnover exceeding 5,000 EUR. From Tier 4 onward, you gain access to a personal account manager and the Fortune Wheel. We also offer daily bonuses, weekly reload promotions, and tournaments — including prize pools up to 10,000 EUR — accessible through the Bonus Hub and Promotions sections of our platform.

8. Responsible Gaming

Our Wettzo team is committed to promoting a safe gambling environment. We provide tools including deposit limits, session time reminders, and self-exclusion options. If you believe your gambling has become problematic, we strongly encourage you to contact our support team at support@wettzo.com. We cooperate with recognised responsible gambling organisations and may refer players to external support resources where appropriate.

9. Intellectual Property

All content on our platform — including but not limited to software, graphics, text, trademarks, and game assets — is owned by or licensed to us. You may not reproduce, distribute, or create derivative works from any material on our site without our prior written consent.

10. Limitation of Liability

We provide our services on an "as is" basis. We do not guarantee uninterrupted access to the platform and accept no liability for losses arising from technical failures, third-party service disruptions, or events beyond our reasonable control. Our total liability to you in connection with any single claim shall not exceed the amount deposited by you in the relevant transaction giving rise to the claim.

11. Amendments to These Terms

We reserve the right to amend these Terms at any time. We will notify you of material changes via email or a prominent notice on our platform. Continued use of our services following notification constitutes your acceptance of the revised Terms. We encourage you to revisit this page regularly to stay informed of any updates.

12. Contact Us

If you have any questions about these Terms, our services, or your account, our support team is available 24/7. You may reach us at support@wettzo.com or general@wettzo.com. We are here to assist you and aim to respond to all enquiries promptly and professionally.